Telephone Number For TV Licensing UK Office

Here is the telephone number for tv licensing in the UK. Call now to get help with any questions you may have - whether it is about a new account, existing account, payment issues or any other concerns. 

Number For TV Licensing UK Office

If you or your household watch or record any live TV, stream and watch an online TV channel, or download and watch live TV from any BBC programme on iPlayer, a TV license is required. 

Are you having issues setting up a new payment account for your TV license or just looking to speak with a customer services representative on whether you actually require a TV license or if due a discount or refund or for something else?

You can call the number for TV licensing shown here. 

The Telephone numbers are:

  • 0300 790 6165 
  • 0300 790 0368
  • 0300 790 6130 (Local rate)

Please note that calls to 0300 numbers cost no more than calls to geographic or national numbers (01 or 02) and would usually be covered by your inclusive minutes whether from a mobile or landline.

For a faster service, choose the telephone number from the table below that best describes the reason for your call. 

Telephone Number For TV Licensing UK By Departments

Are you looking to set up your new TV license account? 

You can get to the exact customer's service department you require by calling the following number. 

Customer Service General Enquiries

  • 0300 790 6130 or
  • 0300 790 6112

Payment Card Customers 

  • 0300 555 0286 or
  • 0300 303 8617

Direct Debit Customers 

  • 0300 790 0368 or 
  • 0300 790 6071

For Change of Address

  • 0300 790 6065

TV License Number For The Over 75

  • 0300 790 6151

If you prefer, you can write to TV Licensing Authority directly at:

TV Licensing

PO Box 578, Darlington

DL98 1TL.





Opening Hours TV Licensing Office

If you are contacting the TV licensing office, please be aware that their opening hours are:

Monday to Friday:  8:30 AM to 6:30 PM

Saturday:                8:30 AM to 1:00 PM (Closed during the pandemic)

Sunday:                  Closed.

Holidays:                Closed. 

Welsh Language Helpline For TV Licensing

If you are looking to speak with a customer service helper in the Welsh language, you can contact the Welsh number for TV licensing at:

0300 790 6042.

Contacting TV Licensing Via Their Website

If you are looking to reach the telephone number for TV licensing outside their regular working hours, you can still reach them by sending in a mail through their contact form on their website by clicking here.